Booking Policy โ Ella Signature Hair & Wigs
Please review our salon policy before you book to ensure a smooth and professional experience.
๐ Deposit Policy
A 20% deposit of your service total is required after your virtual consultation to confirm your appointment.
Deposits are non-refundable unless canceled at least 12 hours in advance.
Accepted payment methods: Cash or Zelle.ย
The deposit applies toward your final balance.
๐ฌ Mandatory Consultation
A 15-minute virtual or in-person consultation is required the day before your appointment.
We will confirm your style, parting preference (standard bricklayer, triangular, oval, or diamond), color choice (10+ available), and service expectations.
Appointments are not scheduled without a completed consultation.
๐ Cancellations & No-Shows
Cancel 12 hours before your appointment to receive a deposit refund.
Canceling within 30 minutes of your scheduled time will result in a forfeited deposit.
Two no-shows without notice = temporary suspension from future bookings.
โ๏ธ Appointments
Please arrive with your hair free of extensions or braids.
Detangling is not requiredโweโve got you covered!
Every service includes a shampoo, deep conditioning treatment, and blow-dry.
Hair is included in most of our services; bringing your hair will not reduce the price.
Same-day style changes = $10 fee.
๐ซ Salon Etiquette
No unsupervised children during services.
You may bring 1 guest maximum.
There are no payment plans at this time.
๐ธ Photos & Documentation
Before & after photos are required for documentation and promotion.
Faces may be blurred on request.
By booking, you consent to this process.
๐ Rescheduling
Clients may reschedule at any time before the appointment with no penalty.
Rescheduling during your service session is not permitted.
We look forward to giving you a signature experience. Questions? Contact us before booking!
Thank you for booking with Ella Signature Hair & Wigs!ย